Shipping policy

Shipping Policy

We proudly ship orders throughout the United States.

Processing Time

Orders are typically processed within 1–4 business days after being placed. Once your order has been processed and shipped, a tracking number will be provided and updated on your order.

Estimated Delivery Time

• United States: 2–14 Business Days

• Current Expected Delivery Window: 2–5 Business Days

Please note that delivery times are estimates only and are not guaranteed.

Shipping Carriers & Delays

All orders are shipped through USPS or other trusted shipping carriers. Delivery timelines may vary due to factors outside our control including, but not limited to:

• USPS or carrier processing delays

• Weather conditions

• Holiday shipping volumes

• Incorrect or incomplete shipping addresses

• Regional or transportation disruptions

Relaxium is not responsible for delays caused by the shipping carrier once the package has been handed off for delivery.

Tracking Your Order

Tracking numbers are typically added to your order within 1–4 business days after processing. Once available, you will receive an email update with your tracking number and be able to monitor your shipment directly through the carrier or on our website.

Shipment Issues

If you experience any issues with your shipment, please contact our support team and we will be happy to assist you.

Email: info@relaxium.com

Return Address

Attn: Relaxium Return
820 Atlantic Ave
North Kansas City, MO 64116
United States