Returns & Refunds

Our products come with a 90-day money-back guarantee beginning on the date of delivery. If for any reason you are not completely satisfied with your purchase, please contact us at info@relaxiumlife.com with any questions regarding returns.

To make a return, please follow the below instructions:
When submitting your return/refund request, please include the following information in the package so we can ensure the refund gets credited to the right account:

• Order number (use this as your Return Merchandise Authorization number)
  
• Recipient's name
  
• Email address
  
• Phone number
  
• Shipping address used when placing the order
  

Return Shipping Instructions:

Please ensure your postage includes tracking when returning a package. Relaxium® is not responsible for lost or damaged packages, and customers are responsible for all shipping costs.

Ship returns to:

Relaxium Return
820 Atlantic Avenue
North Kansas City, MO 64116

Processing Timeline:

Please allow 7–10 business days for your returned item to be processed, and another 7–10 business days to receive your refund. Refunds will be issued to the same payment method used for the original purchase. Credit card and banking institutions typically post refunds within 10 days of issuance, though processing times may vary by institution.

Contact Information

Email: info@relaxiumlife.com
Phone: 301-437-7590 (customer service hours of 9am–6pm M–F, Saturdays 10am–2pm.)